Contact OutSmart Support

Need something else? You can browse the OutSmart Guide for how-to answers — or, if you'd rather talk it through, book a call with support →

Send us a message and we'll get back to you as soon as we can.

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Urgency

General Reply by email within a day. Moderately important We'll contact you within a few hours. Urgent You need help ASAP. This pages support on their personal devices.

Urgent means you're blocked right now and need a phone call. Choose this if:

You can't log in or can't chart and patients are waiting
You're in a regulatory audit and need assistance
You've emailed us repeatedly with no reply

If any of these fit, please send — we'll call as soon as we can.

What do you need help with?

Please don't include patient names or other identifying details. If you need to reference a patient, use their patient ID number instead.

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